Terms of Service

Last Updated: June 10, 2025

1. Agreement to Terms

By accessing and using Memoir Forge ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Memoir Forge is an AI-powered memoir writing platform that helps users create, edit, and format their personal stories. Our service includes:

• AI-assisted writing tools with various literary voice styles
• Chapter organization and memoir management
• Export capabilities to PDF and other formats
• Premium voice packs for enhanced writing assistance
• Cloud storage for your memoir content

3. User Accounts and Registration

To access certain features of our Service, you must register for an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and update your account information
• Keep your password secure and confidential
• Be responsible for all activities under your account
• Notify us immediately of any unauthorized use

4. Payment and Billing

Payment processing is handled securely by Stripe, a trusted third-party payment processor. By making a purchase, you agree that:

• All payments are processed off-site through Stripe's secure systems
• We do not store your payment information on our servers
• Subscription fees are billed in advance on a recurring basis
• You are responsible for maintaining valid payment information
• Refunds are handled according to our refund policy

5. User Content and Intellectual Property

You retain ownership of all content you create using our Service. However, you grant us:

• A license to store, process, and display your content to provide our services
• The right to use aggregated, anonymized data for service improvement
• Permission to backup your content for data protection purposes

You agree not to use our Service to create content that is illegal, harmful, threatening, abusive, or violates intellectual property rights.

6. AI-Generated Content

Our Service uses artificial intelligence to assist with writing. While we strive for accuracy and quality, AI-generated suggestions are provided "as is" and may require human review and editing. You are responsible for reviewing and editing all AI-generated content before use.

7. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your information when you use our Service.

8. Service Availability

We strive to maintain high service availability but cannot guarantee uninterrupted access. We may temporarily suspend service for maintenance, updates, or due to circumstances beyond our control.

9. Prohibited Uses

You agree not to use our Service to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt our Service
• Create content that is defamatory, obscene, or harmful
• Use automated tools to access our Service without permission

10. Termination

We may terminate or suspend your account at any time for violation of these terms. You may cancel your account at any time. Upon termination, your access to the Service will cease, but you retain rights to your content subject to our data retention policies.

11. Disclaimers and Limitations

Our Service is provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including but not limited to merchantability and fitness for a particular purpose. We shall not be liable for any indirect, incidental, or consequential damages.

12. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes via email or through our Service. Continued use after changes constitutes acceptance of the new terms.

13. Contact Information

If you have questions about these Terms of Service, please contact us through our support channels available in your account dashboard.